CrossBorder Insights | International shipping & payment - the recipient wants control.

What are the major differences between shipping methods and payment. In the Netherlands, consumers like to pay with iDeal, but this does not exist in other countries. Overall in Europe, 80% of consumers want the package delivered at home. The No. 2 & 3 preference varies very much by country. In France with mostly use post offices and in Germany consumers use parcel shops and parcel lockers. The biggest pitfall for companies is that they want to deliver fast, faster, fastest, but the recipient finds it much more important that he knows when the product will arrive and can still be in control of the time and location. Webshops still do not take this into account enough. The recipient wants to be in control. If you deliver to different countries, see what is customary there and adjust your offer accordingly.